/**
 * Agent Directory - Main Responsive Stylesheet
 *
 * Mobile-First, Vanilla CSS conforming to WCAG AA, responsive viewports,
 * and LiteSpeed / shared hosting efficiency.
 */

/* ==========================================================================
   1. Container & Global Layout
   ========================================================================== */
.ad-container {
	width: 100%;
	max-width: 1200px;
	margin-left: auto;
	margin-right: auto;
	padding-left: 16px;
	padding-right: 16px;
}

.text-center {
	text-align: center;
}

/* ==========================================================================
   2. Header & Announcement Bar
   ========================================================================== */
.site-header {
	background-color: var(--ad-navy-dark);
	color: #ffffff;
	position: sticky;
	top: 0;
	z-index: 1000;
	box-shadow: 0 2px 10px rgba(0, 0, 0, 0.25);
}

.site-notice {
	padding: 10px 0;
	font-size: 14px;
	font-weight: 500;
	border-bottom: 1px solid rgba(255, 255, 255, 0.12);
}

.site-notice-warning {
	background-color: #78350f;
	color: #fef3c7;
}

.site-notice-info {
	background-color: #1e3a8a;
	color: #dbeafe;
}

.site-notice-urgent {
	background-color: #7f1d1d;
	color: #fee2e2;
}

.notice-inner {
	display: flex;
	align-items: center;
	gap: 12px;
	flex-wrap: wrap;
}

.notice-badge {
	display: inline-block;
	padding: 3px 8px;
	font-size: 11px;
	font-weight: 700;
	text-transform: uppercase;
	letter-spacing: 0.5px;
	border-radius: var(--ad-radius-sm);
	background-color: rgba(255, 255, 255, 0.2);
}

.notice-message {
	flex: 1;
	font-size: 13.5px;
	line-height: 1.45;
}

.notice-message a {
	color: #ffffff;
	text-decoration: underline;
}

.header-main {
	padding: 14px 0;
}

.header-inner {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 16px;
}

.site-branding {
	display: flex;
	align-items: center;
	gap: 12px;
}

.custom-logo-link {
	display: inline-block;
	line-height: 0;
}

.custom-logo {
	max-height: 52px;
	width: auto;
	object-fit: contain;
}

.site-title {
	font-size: 20px;
	font-weight: 800;
	margin: 0;
	line-height: 1.2;
}

.site-title a {
	color: #ffffff;
}

.site-title a:hover {
	color: #a7f3d0;
}

.site-description {
	font-size: 12px;
	color: #94a3b8;
	margin-top: 2px;
}

.header-quick-action {
	display: flex;
	align-items: center;
	gap: 10px;
}

.btn-support-header {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	min-height: 48px;
	padding: 4px 14px;
	background: rgba(37, 211, 102, 0.12);
	color: #ffffff;
	border: 1px solid rgba(37, 211, 102, 0.35);
	border-radius: var(--ad-radius-sm);
	text-decoration: none;
	transition: var(--ad-transition);
}

.btn-support-header:hover,
.btn-support-header:focus-visible {
	background: #25d366;
	color: #ffffff;
	box-shadow: 0 0 15px rgba(37, 211, 102, 0.4);
}

.wa-header-icon {
	font-size: 18px;
}

.wa-header-txt {
	display: flex;
	flex-direction: column;
	line-height: 1.15;
	text-align: left;
}

.wa-header-txt small {
	font-size: 10.5px;
	color: #34d399;
	font-weight: 600;
}

.wa-header-txt b {
	font-size: 13px;
	color: #ffffff;
	letter-spacing: 0.3px;
}

.btn-complaint-header {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	min-height: 48px;
	padding: 0 16px;
	background-color: rgba(239, 68, 68, 0.15);
	color: #fca5a5;
	border: 1px solid rgba(239, 68, 68, 0.35);
	font-size: 13.5px;
	font-weight: 600;
	border-radius: var(--ad-radius-sm);
	transition: var(--ad-transition);
}

.btn-complaint-header:hover,
.btn-complaint-header:focus-visible {
	background-color: var(--ad-red-critical);
	color: #ffffff;
	border-color: var(--ad-red-critical);
}

/* Navigation Menu */
.main-navigation {
	display: flex;
	align-items: center;
}

.nav-menu {
	display: flex;
	align-items: center;
	gap: 12px;
	list-style: none;
	margin: 0;
	padding: 0;
}

.nav-menu .menu-item a {
	color: #cbd5e1;
	font-size: 13.5px;
	font-weight: 600;
	text-decoration: none;
	padding: 8px 10px;
	border-radius: var(--ad-radius-sm);
	transition: var(--ad-transition);
}

.nav-menu .menu-item a:hover,
.nav-menu .menu-item a:focus-visible {
	color: #ffffff;
	background-color: rgba(255, 255, 255, 0.08);
}

/* Mobile Menu Navigation */
.menu-toggle {
	display: none;
	background: none;
	border: 1px solid rgba(255, 255, 255, 0.2);
	border-radius: var(--ad-radius-sm);
	color: #ffffff;
	font-size: 15px;
	cursor: pointer;
	min-height: 48px;
	padding: 0 14px;
}

@media (max-width: 768px) {
	.menu-toggle {
		display: inline-flex;
		align-items: center;
		justify-content: center;
	}

	.main-navigation:not(.is-open) .primary-menu-container {
		display: none;
	}

	.main-navigation.is-open .primary-menu-container {
		display: block;
		position: absolute;
		top: 100%;
		left: 0;
		right: 0;
		background-color: var(--ad-navy-dark);
		border-top: 1px solid rgba(255, 255, 255, 0.1);
		box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.3);
		padding: 16px;
	}

	.main-navigation.is-open .nav-menu {
		flex-direction: column;
		align-items: stretch;
		gap: 6px;
	}

	.main-navigation.is-open .nav-menu .menu-item a {
		display: block;
		padding: 12px 16px;
		font-size: 15px;
	}
}

/* ==========================================================================
   3. Section Headers
   ========================================================================== */
.section-header {
	margin-bottom: 28px;
}

.section-header-row {
	display: flex;
	align-items: flex-end;
	justify-content: space-between;
	gap: 16px;
	flex-wrap: wrap;
}

.section-tag {
	display: inline-block;
	font-size: 12px;
	font-weight: 700;
	text-transform: uppercase;
	letter-spacing: 0.8px;
	color: #f59e0b;
	background: rgba(245, 158, 11, 0.12);
	border: 1px solid rgba(245, 158, 11, 0.25);
	padding: 4px 14px;
	border-radius: 9999px;
	margin-bottom: 10px;
}

.section-title {
	font-size: 26px;
	font-weight: 800;
	color: #ffffff;
	line-height: 1.25;
	margin-bottom: 8px;
}

.section-desc {
	font-size: 15px;
	color: #94a3b8;
	max-width: 640px;
}

.directory-counter-badge {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	background: #ffffff;
	border: 1px solid #e2e8f0;
	padding: 6px 14px;
	border-radius: 9999px;
	font-size: 13px;
	color: var(--ad-navy-surface);
	box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05);
}

.directory-counter-badge .counter-num {
	font-weight: 800;
	color: var(--ad-green-hover);
}

/* ==========================================================================
   4. Hero Verification & Search Section
   ========================================================================== */
.hero-section {
	background: linear-gradient(180deg, var(--ad-navy-dark) 0%, #0f233f 60%, #162f52 100%);
	color: #ffffff;
	padding: 48px 0 44px;
	text-align: center;
	position: relative;
	border-bottom: 1px solid rgba(255, 255, 255, 0.08);
}

.hero-inner {
	max-width: 820px;
}

.hero-badge {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	padding: 6px 16px;
	background-color: rgba(255, 255, 255, 0.08);
	border: 1px solid rgba(255, 255, 255, 0.2);
	border-radius: 9999px;
	font-size: 13px;
	font-weight: 600;
	color: #a7f3d0;
	margin-bottom: 18px;
}

.hero-title {
	font-size: 28px;
	font-weight: 800;
	line-height: 1.25;
	margin-bottom: 14px;
	letter-spacing: -0.5px;
}

.hero-subtitle {
	font-size: 15px;
	color: #cbd5e1;
	margin-bottom: 26px;
	line-height: 1.55;
	max-width: 680px;
	margin-left: auto;
	margin-right: auto;
}

/* Search Box */
.search-box-wrapper {
	margin: 0 auto 30px;
	max-width: 640px;
}

.search-input-group {
	position: relative;
	display: flex;
	align-items: center;
	background: #ffffff;
	border-radius: var(--ad-radius-md);
	box-shadow: 0 12px 30px -4px rgba(0, 0, 0, 0.4);
	padding: 4px;
	border: 2px solid transparent;
	transition: var(--ad-transition);
}

.search-input-group:focus-within {
	border-color: var(--ad-green-primary);
	box-shadow: 0 0 0 3px rgba(16, 185, 129, 0.3), 0 12px 30px -4px rgba(0, 0, 0, 0.4);
}

.search-icon {
	position: absolute;
	left: 18px;
	font-size: 18px;
	pointer-events: none;
	color: #64748b;
}

.agent-search-input {
	width: 100%;
	min-height: 52px;
	padding: 12px 48px 12px 52px;
	font-size: 16px;
	border: none;
	background: transparent;
	color: var(--ad-text-dark);
	outline: none;
}

.agent-search-input::placeholder {
	color: #94a3b8;
	font-size: 14px;
}

.clear-search-btn {
	position: absolute;
	right: 8px;
	background: none;
	border: none;
	font-size: 24px;
	line-height: 1;
	color: #94a3b8;
	cursor: pointer;
	padding: 8px;
	min-width: 44px;
	min-height: 44px;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	border-radius: 50%;
	transition: var(--ad-transition);
}

.clear-search-btn:hover {
	color: #ef4444;
	background-color: #f1f5f9;
}

/* Hero Trust Metrics Grid */
.hero-metrics-grid {
	display: grid;
	grid-template-columns: repeat(2, 1fr);
	gap: 12px;
	margin-top: 10px;
}

.metric-item {
	background: rgba(255, 255, 255, 0.05);
	border: 1px solid rgba(255, 255, 255, 0.1);
	border-radius: var(--ad-radius-sm);
	padding: 12px 14px;
	text-align: center;
}

.metric-value {
	display: block;
	font-size: 20px;
	font-weight: 800;
	color: #34d399;
	line-height: 1.2;
}

.metric-label {
	font-size: 12px;
	color: #cbd5e1;
	font-weight: 500;
	text-transform: uppercase;
	letter-spacing: 0.5px;
	margin-top: 2px;
	display: block;
}

/* ==========================================================================
   5. Category Showcase & Navigation Section (Req 5 & 6)
   ========================================================================== */
.categories-showcase-section {
	padding: 56px 0 72px;
	background-color: var(--ad-bg-body);
	min-height: calc(100vh - 300px);
	display: flex;
	flex-direction: column;
	justify-content: center;
}

.categories-grid {
	display: grid;
	grid-template-columns: 1fr;
	gap: 20px;
}

.category-showcase-card {
	background: var(--ad-bg-card);
	border: 1px solid var(--ad-border);
	border-radius: var(--ad-radius-md);
	padding: 24px;
	display: flex;
	flex-direction: column;
	justify-content: space-between;
	box-shadow: var(--ad-shadow);
	transition: var(--ad-transition);
	position: relative;
	border-top: 4px solid #3b82f6;
	cursor: pointer;
}

.category-showcase-card:hover,
.category-showcase-card:focus-visible {
	background: var(--ad-bg-card-hover);
	transform: translateY(-4px);
	box-shadow: var(--ad-shadow-hover);
	border-color: var(--ad-border-hover);
}

/* Category Specific Accent Borders & Badges */
.category-tier-admin {
	border-top-color: #f59e0b;
}
.category-tier-sub-admin {
	border-top-color: #3b82f6;
}
.category-tier-super-agent {
	border-top-color: #8b5cf6;
}
.category-tier-master-agent {
	border-top-color: #10b981;
}
.category-tier-customer-service {
	border-top-color: #06b6d4;
}

.category-card-top {
	display: flex;
	align-items: center;
	justify-content: space-between;
	margin-bottom: 14px;
}

.tier-pill {
	font-size: 11px;
	font-weight: 700;
	text-transform: uppercase;
	letter-spacing: 0.6px;
	padding: 3px 10px;
	border-radius: 9999px;
	background-color: rgba(255, 255, 255, 0.08);
	color: #cbd5e1;
}

.category-tier-admin .tier-pill {
	background-color: rgba(245, 158, 11, 0.15);
	color: #fbbf24;
}
.category-tier-sub-admin .tier-pill {
	background-color: rgba(59, 130, 246, 0.15);
	color: #93c5fd;
}
.category-tier-super-agent .tier-pill {
	background-color: rgba(139, 92, 246, 0.15);
	color: #c4b5fd;
}
.category-tier-master-agent .tier-pill {
	background-color: rgba(16, 185, 129, 0.15);
	color: #6ee7b7;
}
.category-tier-customer-service .tier-pill {
	background-color: rgba(6, 182, 212, 0.15);
	color: #67e8f9;
}

.category-icon {
	font-size: 24px;
}

.category-name {
	font-size: 20px;
	font-weight: 700;
	color: #ffffff;
	margin-bottom: 8px;
	line-height: 1.3;
}

.category-title-link {
	color: #ffffff;
	text-decoration: none;
	transition: color 0.15s ease;
}

.category-title-link:hover {
	color: var(--ad-gold);
	text-decoration: none;
}

.category-description {
	font-size: 14px;
	color: #94a3b8;
	line-height: 1.55;
	margin-bottom: 18px;
	flex-grow: 1;
}

.category-card-footer {
	display: flex;
	flex-direction: column;
	align-items: stretch;
	padding-top: 16px;
	border-top: 1px solid rgba(255, 255, 255, 0.08);
	gap: 12px;
}

.category-count {
	font-size: 13px;
	color: #94a3b8;
	text-align: center;
}

.category-count strong {
	color: #f59e0b;
	font-size: 15px;
}

.btn-category-nav {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 100%;
	min-height: 48px;
	padding: 0 16px;
	font-size: 14px;
	font-weight: 700;
	color: #ffffff;
	border: 1px solid rgba(255, 255, 255, 0.12);
	border-radius: var(--ad-radius-sm);
	background: #191928;
	transition: var(--ad-transition);
	text-decoration: none;
}

.btn-category-nav:hover,
.btn-category-nav:focus-visible,
.category-showcase-card:hover .btn-category-nav {
	background-color: var(--ad-gold);
	color: #000000;
	border-color: var(--ad-gold);
	box-shadow: 0 4px 14px rgba(245, 158, 11, 0.35);
}

/* ==========================================================================
   6. Main Directory & Filter Listing Section
   ========================================================================== */
.directory-section {
	padding: 48px 0 64px;
}

.category-filter-nav {
	display: flex;
	align-items: center;
	gap: 8px;
	overflow-x: auto;
	padding-bottom: 14px;
	margin-bottom: 24px;
	-webkit-overflow-scrolling: touch;
	scrollbar-width: none;
}

.category-filter-nav::-webkit-scrollbar {
	display: none;
}

.category-pill {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	gap: 6px;
	min-height: 48px;
	padding: 0 16px;
	background: #ffffff;
	color: var(--ad-navy-surface);
	border: 1px solid #cbd5e1;
	border-radius: 9999px;
	font-size: 14px;
	font-weight: 600;
	cursor: pointer;
	white-space: nowrap;
	transition: var(--ad-transition);
	flex-shrink: 0;
}

.category-pill .pill-count {
	font-size: 12px;
	opacity: 0.75;
}

.category-pill:hover,
.category-pill:focus-visible {
	border-color: var(--ad-green-primary);
	color: var(--ad-green-hover);
}

.category-pill.active {
	background-color: var(--ad-navy-dark);
	color: #ffffff;
	border-color: var(--ad-navy-dark);
	box-shadow: 0 2px 6px rgba(11, 25, 44, 0.2);
}

/* Search Feedback Box */
.search-feedback {
	padding: 14px 18px;
	border-radius: var(--ad-radius-sm);
	font-size: 14px;
	font-weight: 500;
	line-height: 1.5;
	margin-bottom: 24px;
}

.search-feedback.is-warning {
	background-color: #fffbeb;
	color: #92400e;
	border: 1px solid #fde68a;
	border-left: 4px solid var(--ad-amber-warning);
}

.search-feedback.is-verified {
	background-color: #ecfdf5;
	color: #065f46;
	border: 1px solid #a7f3d0;
	border-left: 4px solid var(--ad-green-primary);
}

/* Agent Grid */
.agents-grid {
	display: grid;
	grid-template-columns: 1fr;
	gap: 20px;
}

/* Agent Card */
.agent-card {
	background: var(--ad-bg-card);
	border: 1px solid var(--ad-border);
	border-radius: var(--ad-radius-md);
	overflow: hidden;
	box-shadow: var(--ad-shadow);
	transition: var(--ad-transition);
	display: flex;
	flex-direction: column;
}

.agent-card:hover {
	transform: translateY(-4px);
	box-shadow: var(--ad-shadow-hover);
	border-color: rgba(245, 158, 11, 0.35);
}

.card-header {
	padding: 18px;
	display: flex;
	align-items: center;
	gap: 14px;
	border-bottom: 1px solid rgba(255, 255, 255, 0.08);
	background: #181826;
}

.agent-avatar-wrap {
	position: relative;
	width: 68px;
	height: 68px;
	flex-shrink: 0;
}

.agent-avatar {
	width: 100%;
	height: 100%;
	border-radius: 50%;
	object-fit: cover;
	border: 2px solid rgba(255, 255, 255, 0.15);
	background-color: #101018;
}

.agent-avatar-verified {
	position: absolute;
	bottom: -2px;
	right: -2px;
	width: 22px;
	height: 22px;
	border-radius: 50%;
	background-color: var(--ad-green-primary, #10b981);
	color: #ffffff;
	display: flex;
	align-items: center;
	justify-content: center;
	font-size: 11px;
	font-weight: 900;
	border: 2px solid #181826;
	box-shadow: 0 2px 5px rgba(0, 0, 0, 0.5);
}

.agent-rating {
	display: flex;
	align-items: center;
	gap: 4px;
	margin-bottom: 6px;
}

.rating-stars {
	font-size: 11.5px;
	letter-spacing: 1px;
}

.agent-badge-group {
	display: flex;
	flex-direction: column;
	align-items: flex-start;
	gap: 6px;
}

.category-badge {
	display: inline-block;
	font-size: 12px;
	font-weight: 700;
	padding: 3px 10px;
	border-radius: var(--ad-radius-sm);
	background-color: rgba(59, 130, 246, 0.15);
	color: #93c5fd;
}

.category-badge-admin {
	background-color: rgba(245, 158, 11, 0.15);
	color: #fbbf24;
}
.category-badge-sub-admin {
	background-color: rgba(59, 130, 246, 0.15);
	color: #93c5fd;
}
.category-badge-super-agent {
	background-color: rgba(139, 92, 246, 0.15);
	color: #c4b5fd;
}
.category-badge-master-agent {
	background-color: rgba(16, 185, 129, 0.15);
	color: #6ee7b7;
}
.category-badge-customer-service {
	background-color: rgba(6, 182, 212, 0.15);
	color: #67e8f9;
}

.status-badge {
	display: inline-flex;
	align-items: center;
	gap: 4px;
	font-size: 11px;
	font-weight: 700;
	padding: 2px 8px;
	border-radius: var(--ad-radius-sm);
	text-transform: uppercase;
	letter-spacing: 0.5px;
}

.status-active {
	background-color: rgba(16, 185, 129, 0.2);
	color: #34d399;
	border: 1px solid rgba(16, 185, 129, 0.3);
}

.status-inactive {
	background-color: rgba(255, 255, 255, 0.08);
	color: #94a3b8;
}

.status-suspended {
	background-color: rgba(239, 68, 68, 0.2);
	color: #fca5a5;
	border: 1px solid rgba(239, 68, 68, 0.3);
}

.card-body {
	padding: 18px;
	flex-grow: 1;
}

.agent-name {
	font-size: 18px;
	font-weight: 700;
	color: #ffffff;
	margin-bottom: 10px;
	line-height: 1.3;
}

.agent-id-row {
	display: flex;
	align-items: center;
	gap: 8px;
	font-size: 13px;
	color: #94a3b8;
	margin-bottom: 8px;
}

.code-wrapper {
	display: inline-flex;
	align-items: center;
	gap: 6px;
}

.agent-id-row .code {
	font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace;
	font-size: 13.5px;
	font-weight: 700;
	color: #f59e0b;
	background: #1e1e2e;
	padding: 3px 8px;
	border-radius: 4px;
	border: 1px solid rgba(245, 158, 11, 0.25);
	letter-spacing: 0.5px;
}

.btn-copy-id {
	background: #1e1e2e;
	border: 1px solid rgba(255, 255, 255, 0.12);
	color: #cbd5e1;
	border-radius: 4px;
	cursor: pointer;
	padding: 3px 6px;
	font-size: 12px;
	min-height: 28px;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	transition: var(--ad-transition);
}

.btn-copy-id:hover {
	background-color: #27273a;
	border-color: var(--ad-gold);
	color: #ffffff;
}

.btn-copy-id.is-copied {
	background-color: rgba(16, 185, 129, 0.2);
	border-color: var(--ad-green-primary);
	color: #34d399;
	font-weight: 600;
}

.parent-agent-row {
	display: flex;
	align-items: baseline;
	gap: 6px;
	font-size: 13px;
	color: #94a3b8;
	margin-top: 6px;
}

.parent-agent-row .parent-name {
	font-weight: 600;
	color: #cbd5e1;
}

.agent-brief-notes {
	font-size: 13px;
	color: #94a3b8;
	line-height: 1.45;
	margin-top: 10px;
	border-top: 1px dashed rgba(255, 255, 255, 0.08);
	padding-top: 8px;
}

.card-footer {
	padding: 14px 18px;
	background-color: #12121d;
	border-top: 1px solid rgba(255, 255, 255, 0.08);
	display: flex;
	align-items: center;
	gap: 8px;
}

/* WhatsApp Direct CTA Button */
.btn-whatsapp {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	gap: 8px;
	min-height: 48px;
	flex-grow: 1;
	background-color: var(--ad-green-whatsapp);
	color: #ffffff;
	font-size: 14.5px;
	font-weight: 700;
	border-radius: var(--ad-radius-sm);
	padding: 0 16px;
	border: none;
	cursor: pointer;
	text-decoration: none;
	transition: var(--ad-transition);
	box-shadow: 0 2px 4px rgba(37, 211, 102, 0.2);
	user-select: none;
}

.btn-whatsapp:hover,
.btn-whatsapp:focus-visible {
	background-color: var(--ad-green-hover);
	color: #ffffff;
	text-decoration: none;
	box-shadow: 0 4px 8px rgba(37, 211, 102, 0.35);
}

/* Disabled WhatsApp Button State */
.btn-whatsapp.btn-disabled,
.btn-whatsapp[aria-disabled="true"] {
	background-color: #f1f5f9;
	color: #94a3b8;
	border: 1px dashed #cbd5e1;
	box-shadow: none;
	cursor: not-allowed;
	opacity: 0.88;
}

.btn-whatsapp.btn-disabled:hover,
.btn-whatsapp.btn-disabled:focus-visible,
.btn-whatsapp[aria-disabled="true"]:hover,
.btn-whatsapp[aria-disabled="true"]:focus-visible {
	background-color: #f1f5f9;
	color: #94a3b8;
	box-shadow: none;
	border-color: #cbd5e1;
}

.wa-icon {
	font-size: 18px;
	line-height: 1;
}

/* Report Action Button */
.btn-report {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	gap: 5px;
	min-height: 48px;
	padding: 0 14px;
	background-color: rgba(239, 68, 68, 0.12);
	border: 1px solid rgba(239, 68, 68, 0.3);
	color: #fca5a5;
	font-size: 13px;
	font-weight: 600;
	border-radius: var(--ad-radius-sm);
	text-decoration: none;
	transition: var(--ad-transition);
	flex-shrink: 0;
	user-select: none;
}

.btn-report:hover,
.btn-report:focus-visible {
	background-color: var(--ad-red-critical);
	border-color: var(--ad-red-critical);
	color: #ffffff;
	text-decoration: none;
}

/* Disabled Report Button State */
.btn-report.btn-disabled,
.btn-report[aria-disabled="true"] {
	background-color: #f8fafc;
	color: #94a3b8;
	border-color: #e2e8f0;
	cursor: not-allowed;
}

.report-icon {
	font-size: 14px;
	line-height: 1;
}

/* Large Button Modifier (Single Agent View & Profile) */
.btn-large {
	min-height: 52px;
	padding: 0 24px;
	font-size: 16px;
	font-weight: 700;
	border-radius: var(--ad-radius-md);
}

/* Single Agent Actions Container */
.single-agent-actions {
	display: flex;
	align-items: center;
	gap: 12px;
	flex-wrap: wrap;
	margin: 24px 0;
}

/* Empty State */
.empty-directory-state {
	text-align: center;
	padding: 56px 20px;
	background: var(--ad-bg-card);
	border: 1px solid var(--ad-border);
	border-radius: var(--ad-radius-md);
	grid-column: 1 / -1;
}

.empty-icon {
	font-size: 44px;
	margin-bottom: 14px;
}

.empty-directory-state h3 {
	font-size: 20px;
	font-weight: 800;
	color: #ffffff;
	margin-bottom: 8px;
}

.empty-directory-state p {
	font-size: 14.5px;
	color: #94a3b8;
	max-width: 520px;
	margin: 0 auto 24px;
	line-height: 1.55;
}

.btn-admin-add {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-height: 48px;
	padding: 0 24px;
	background-color: var(--ad-green-primary);
	color: #ffffff;
	font-weight: 700;
	font-size: 14px;
	border-radius: var(--ad-radius-sm);
	box-shadow: 0 2px 4px rgba(16, 185, 129, 0.25);
}

.btn-admin-add:hover,
.btn-admin-add:focus-visible {
	background-color: var(--ad-green-hover);
	color: #ffffff;
}

/* ==========================================================================
   7. Anti-Fraud & Safety Protocol Section
   ========================================================================== */
.safety-section {
	padding: 32px 0 64px;
	background-color: #f8fafc;
}

.safety-card {
	background: #ffffff;
	border: 1px solid #e2e8f0;
	border-radius: var(--ad-radius-lg);
	padding: 36px 24px;
	box-shadow: var(--ad-shadow);
}

.safety-tag {
	display: inline-block;
	font-size: 12px;
	font-weight: 700;
	text-transform: uppercase;
	letter-spacing: 0.8px;
	color: #b45309;
	background: #fef3c7;
	padding: 4px 12px;
	border-radius: 9999px;
	margin-bottom: 10px;
}

.safety-title {
	font-size: 24px;
	font-weight: 800;
	color: var(--ad-navy-dark);
	margin-bottom: 8px;
}

.safety-subtitle {
	font-size: 14.5px;
	color: var(--ad-text-muted);
	max-width: 600px;
	margin: 0 auto 32px;
	line-height: 1.55;
}

.safety-steps-grid {
	display: grid;
	grid-template-columns: 1fr;
	gap: 20px;
	margin-bottom: 32px;
}

.safety-step-item {
	background: #f8fafc;
	border: 1px solid #e2e8f0;
	border-radius: var(--ad-radius-md);
	padding: 24px 20px;
	position: relative;
}

.step-number {
	width: 36px;
	height: 36px;
	border-radius: 50%;
	background-color: var(--ad-navy-dark);
	color: #ffffff;
	display: flex;
	align-items: center;
	justify-content: center;
	font-weight: 800;
	font-size: 15px;
	margin-bottom: 14px;
}

.step-title {
	font-size: 16px;
	font-weight: 700;
	color: var(--ad-navy-dark);
	margin-bottom: 6px;
}

.step-desc {
	font-size: 13.5px;
	color: var(--ad-text-muted);
	line-height: 1.5;
}

.safety-cta-box {
	background: linear-gradient(135deg, #fffbeb 0%, #fef3c7 100%);
	border: 1px solid #fde68a;
	border-radius: var(--ad-radius-md);
	padding: 24px;
	display: flex;
	flex-direction: column;
	align-items: flex-start;
	gap: 16px;
}

.safety-cta-content h4 {
	font-size: 16px;
	font-weight: 800;
	color: #92400e;
	margin-bottom: 4px;
}

.safety-cta-content p {
	font-size: 13.5px;
	color: #78350f;
	line-height: 1.45;
}

.btn-complaint-cta {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	min-height: 48px;
	padding: 0 20px;
	background-color: var(--ad-red-critical);
	color: #ffffff;
	font-size: 14px;
	font-weight: 700;
	border-radius: var(--ad-radius-sm);
	box-shadow: 0 2px 4px rgba(239, 68, 68, 0.25);
	transition: var(--ad-transition);
}

.btn-complaint-cta:hover,
.btn-complaint-cta:focus-visible {
	background-color: #dc2626;
	color: #ffffff;
}

/* ==========================================================================
   8. Footer
   ========================================================================== */
.site-footer {
	background-color: var(--ad-navy-dark);
	color: #94a3b8;
	padding: 48px 0 28px;
	margin-top: 0;
	border-top: 1px solid rgba(255, 255, 255, 0.08);
}

.footer-grid {
	display: grid;
	grid-template-columns: 1fr;
	gap: 32px;
	margin-bottom: 40px;
}

.footer-heading {
	font-size: 16px;
	color: #ffffff;
	margin-bottom: 12px;
	font-weight: 700;
}

.footer-desc,
.footer-notice {
	font-size: 13.5px;
	line-height: 1.6;
	color: #94a3b8;
}

.footer-contact-details {
	margin-top: 12px;
}

.footer-contact-item {
	margin-top: 8px;
	font-size: 13.5px;
	color: #ffffff;
}

.footer-contact-item a {
	color: #34d399;
}

.footer-social-list {
	list-style: none;
	display: flex;
	flex-direction: column;
	gap: 8px;
}

.footer-social-list a {
	color: #cbd5e1;
	font-size: 13.5px;
	display: inline-block;
}

.footer-social-list a:hover {
	color: #ffffff;
}

.footer-bottom {
	border-top: 1px solid rgba(255, 255, 255, 0.1);
	padding-top: 24px;
	text-align: center;
	font-size: 13px;
	color: #64748b;
}

/* ==========================================================================
   9. Category Pages, Switcher Navigation & Pagination (Req 1, 6, 7, 8)
   ========================================================================== */
.category-hero-section {
	background: radial-gradient(ellipse at 50% 0%, #1a1a2e 0%, #0b0b0e 75%);
	color: #ffffff;
	padding: 40px 0 44px;
	border-bottom: 1px solid rgba(255, 255, 255, 0.08);
	position: relative;
}

/* Tier specific accent top border on hero */
.tier-hero-admin {
	border-top: 4px solid #f59e0b;
}
.tier-hero-sub-admin {
	border-top: 4px solid #3b82f6;
}
.tier-hero-super-agent {
	border-top: 4px solid #8b5cf6;
}
.tier-hero-master-agent {
	border-top: 4px solid #10b981;
}
.tier-hero-customer-service {
	border-top: 4px solid #06b6d4;
}

.breadcrumb-nav {
	display: flex;
	align-items: center;
	gap: 8px;
	font-size: 13px;
	color: #94a3b8;
	margin-bottom: 20px;
}

.breadcrumb-link {
	color: #cbd5e1;
	font-weight: 500;
}

.breadcrumb-link:hover {
	color: #ffffff;
	text-decoration: underline;
}

.breadcrumb-separator {
	opacity: 0.5;
}

.breadcrumb-current {
	color: #ffffff;
	font-weight: 700;
}

.category-hero-badge-wrap {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	background: rgba(255, 255, 255, 0.08);
	border: 1px solid rgba(255, 255, 255, 0.2);
	border-radius: 9999px;
	padding: 4px 14px;
	font-size: 12.5px;
	font-weight: 700;
	color: #a7f3d0;
	margin-bottom: 14px;
}

.category-hero-icon {
	font-size: 16px;
}

.category-hero-title {
	font-size: 32px;
	font-weight: 800;
	line-height: 1.2;
	color: #ffffff;
	margin-bottom: 10px;
}

.category-hero-desc {
	font-size: 15px;
	color: #cbd5e1;
	max-width: 680px;
	line-height: 1.55;
	margin-bottom: 20px;
}

.category-hero-stat {
	display: inline-flex;
	align-items: baseline;
	gap: 8px;
	background: rgba(255, 255, 255, 0.06);
	border: 1px solid rgba(255, 255, 255, 0.12);
	padding: 6px 16px;
	border-radius: var(--ad-radius-sm);
}

.category-hero-stat .stat-num {
	font-size: 18px;
	font-weight: 800;
	color: #34d399;
}

.category-hero-stat .stat-text {
	font-size: 13px;
	color: #cbd5e1;
	font-weight: 600;
}

.category-hero-stat-grid {
	display: grid;
	grid-template-columns: repeat(4, 1fr);
	gap: 12px;
	margin-top: 24px;
	margin-bottom: 20px;
	max-width: 780px;
}

@media (max-width: 640px) {
	.category-hero-stat-grid {
		grid-template-columns: repeat(2, 1fr);
	}
}

.hero-stat-item {
	background: rgba(255, 255, 255, 0.04);
	border: 1px solid rgba(255, 255, 255, 0.08);
	border-radius: var(--ad-radius-md);
	padding: 12px 14px;
	text-align: center;
	display: flex;
	flex-direction: column;
	gap: 3px;
}

.hero-stat-num {
	font-size: 24px;
	font-weight: 800;
	color: var(--ad-gold, #f59e0b);
	line-height: 1.1;
}

.hero-stat-lbl {
	font-size: 12.5px;
	color: #94a3b8;
	font-weight: 500;
}

.hero-assurances-list {
	display: flex;
	align-items: center;
	gap: 14px;
	list-style: none;
	padding: 0;
	margin: 16px 0 0;
	flex-wrap: wrap;
}

.hero-assurances-list li {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	font-size: 13px;
	font-weight: 600;
	color: #cbd5e1;
	background: rgba(255, 255, 255, 0.03);
	border: 1px solid rgba(255, 255, 255, 0.08);
	padding: 4px 12px;
	border-radius: var(--ad-radius-full);
}

.hero-assurances-list .icon {
	color: var(--ad-green-primary, #10b981);
}

/* Category Navigation Switcher Bar */
.category-nav-bar-section {
	background: #0e0e16;
	border-bottom: 1px solid rgba(255, 255, 255, 0.08);
	padding: 12px 0;
	box-shadow: 0 4px 12px rgba(0, 0, 0, 0.25);
}

.category-switcher-nav {
	display: flex;
	align-items: center;
	gap: 8px;
	overflow-x: auto;
	-webkit-overflow-scrolling: touch;
	scrollbar-width: none;
	padding: 4px 0;
}

.category-switcher-nav::-webkit-scrollbar {
	display: none;
}

.category-switcher-pill {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	min-height: 48px;
	padding: 0 18px;
	background: #161622;
	color: #cbd5e1;
	border: 1px solid rgba(255, 255, 255, 0.08);
	border-radius: 9999px;
	font-size: 14px;
	font-weight: 600;
	white-space: nowrap;
	flex-shrink: 0;
	transition: var(--ad-transition);
}

.category-switcher-pill:hover,
.category-switcher-pill:focus-visible {
	border-color: var(--ad-gold);
	color: #ffffff;
	background: #1f1f2e;
}

.category-switcher-pill.active {
	background: linear-gradient(135deg, #f59e0b, #d97706);
	color: #000000;
	font-weight: 700;
	border-color: #f59e0b;
	box-shadow: 0 2px 10px rgba(245, 158, 11, 0.35);
}

.category-switcher-pill .pill-count {
	font-size: 12px;
	opacity: 0.85;
}

/* Category Search Bar */
.category-directory-section {
	padding: 36px 0 60px;
	background-color: var(--ad-bg-body);
}

.category-search-container {
	margin-bottom: 24px;
}

.category-search-form {
	display: flex;
	gap: 12px;
	align-items: stretch;
	flex-wrap: wrap;
}

.category-search-form .search-input-group {
	flex: 1;
	min-width: 260px;
	box-shadow: 0 2px 8px rgba(0, 0, 0, 0.4);
	border: 1px solid rgba(255, 255, 255, 0.12);
	background: #14141f;
}

.category-search-form .agent-search-input {
	color: #ffffff;
}

.category-search-form .agent-search-input::placeholder {
	color: #71717a;
}

.btn-category-search {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-height: 52px;
	padding: 0 24px;
	background-color: var(--ad-gold);
	color: #000000;
	font-weight: 700;
	font-size: 14px;
	border-radius: var(--ad-radius-md);
	border: none;
	cursor: pointer;
	transition: var(--ad-transition);
	white-space: nowrap;
}

.btn-category-search:hover,
.btn-category-search:focus-visible {
	background-color: var(--ad-gold-hover);
	box-shadow: 0 4px 12px rgba(245, 158, 11, 0.35);
}

.search-active-notice {
	background: rgba(16, 185, 129, 0.12);
	border: 1px solid rgba(16, 185, 129, 0.3);
	border-left: 4px solid var(--ad-green-primary);
	border-radius: var(--ad-radius-sm);
	padding: 12px 18px;
	margin-bottom: 24px;
	font-size: 14px;
	color: #6ee7b7;
}

.clear-filter-link {
	margin-left: 12px;
	font-weight: 700;
	color: #047857;
	text-decoration: underline;
}

/* Empty State Actions */
.empty-state-actions {
	display: flex;
	align-items: center;
	justify-content: center;
	gap: 12px;
	flex-wrap: wrap;
	margin-top: 16px;
}

.btn-empty-action {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-height: 48px;
	padding: 0 20px;
	background-color: var(--ad-gold);
	color: #000000;
	font-size: 14px;
	font-weight: 700;
	border-radius: var(--ad-radius-sm);
	transition: var(--ad-transition);
}

.btn-empty-action:hover {
	background-color: var(--ad-gold-hover);
	color: #000000;
}

.btn-empty-action.btn-secondary {
	background-color: #1a1a28;
	border: 1px solid rgba(255, 255, 255, 0.12);
	color: #cbd5e1;
}

.btn-empty-action.btn-secondary:hover {
	border-color: #ffffff;
	color: #ffffff;
}

/* Pagination (Req 8) */
.directory-pagination {
	margin-top: 48px;
	display: flex;
	justify-content: center;
}

.directory-pagination ul.page-numbers {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	list-style: none;
	padding: 0;
	margin: 0;
	flex-wrap: wrap;
}

.directory-pagination .page-numbers {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-width: 44px;
	min-height: 44px;
	padding: 0 14px;
	border: 1px solid rgba(255, 255, 255, 0.12);
	border-radius: var(--ad-radius-sm);
	background: #14141f;
	color: #cbd5e1;
	font-size: 14px;
	font-weight: 700;
	text-decoration: none;
	transition: var(--ad-transition);
}

.directory-pagination a.page-numbers:hover,
.directory-pagination a.page-numbers:focus-visible {
	border-color: var(--ad-gold);
	color: var(--ad-gold);
	background-color: #1c1c2a;
}

.directory-pagination .page-numbers.current {
	background-color: var(--ad-gold);
	color: #000000;
	border-color: var(--ad-gold);
	box-shadow: 0 2px 8px rgba(245, 158, 11, 0.35);
}

.directory-pagination .page-numbers.dots {
	border: none;
	background: transparent;
	color: #71717a;
}

/* Category Safety Reminder Box */
.category-safety-section {
	padding: 0 0 54px;
	background-color: var(--ad-bg-body);
}

.category-safety-box {
	background: #12121a;
	border: 1px solid rgba(245, 158, 11, 0.25);
	border-radius: var(--ad-radius-md);
	padding: 24px;
	display: flex;
	align-items: center;
	gap: 20px;
	box-shadow: 0 4px 16px rgba(0, 0, 0, 0.3);
	flex-wrap: wrap;
}

.safety-icon-col {
	font-size: 36px;
	line-height: 1;
	flex-shrink: 0;
}

.safety-content-col {
	flex: 1;
	min-width: 240px;
}

.safety-content-col h4 {
	font-size: 16px;
	font-weight: 800;
	color: #ffffff;
	margin-bottom: 4px;
}

.safety-content-col p {
	font-size: 13.5px;
	color: #94a3b8;
	line-height: 1.45;
}

.safety-action-col {
	flex-shrink: 0;
}

.btn-safety-escalation {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	min-height: 48px;
	padding: 0 18px;
	background-color: rgba(239, 68, 68, 0.15);
	border: 1px solid rgba(239, 68, 68, 0.35);
	color: #fca5a5;
	font-size: 13.5px;
	font-weight: 700;
	border-radius: var(--ad-radius-sm);
	transition: var(--ad-transition);
}

.btn-safety-escalation:hover,
.btn-safety-escalation:focus-visible {
	background-color: var(--ad-red-critical);
	color: #ffffff;
}

/* ==========================================================================
   10. Responsive Breakpoints
   ========================================================================== */

/* Tablet (min-width: 640px) */
@media (min-width: 640px) {
	.hero-title {
		font-size: 34px;
	}
	.hero-metrics-grid {
		grid-template-columns: repeat(4, 1fr);
	}
	.categories-grid {
		grid-template-columns: repeat(2, 1fr);
	}
	.agents-grid {
		grid-template-columns: repeat(2, 1fr);
	}
	.safety-steps-grid {
		grid-template-columns: repeat(3, 1fr);
	}
	.safety-cta-box {
		flex-direction: row;
		align-items: center;
		justify-content: space-between;
	}
	.footer-grid {
		grid-template-columns: repeat(3, 1fr);
	}
}

/* Desktop (min-width: 1024px) */
@media (min-width: 1024px) {
	.hero-title {
		font-size: 40px;
	}
	.categories-grid {
		grid-template-columns: repeat(5, 1fr);
	}
	.agents-grid {
		grid-template-columns: repeat(3, 1fr);
	}
}

/* Mobile Optimization (max-width: 480px) */
@media (max-width: 480px) {
	.card-footer {
		padding: 12px 12px;
		gap: 6px;
	}

	.btn-whatsapp {
		font-size: 13.5px;
		padding: 0 10px;
		min-height: 48px; /* WCAG AA & PRD touch target standard */
	}

	.btn-report {
		font-size: 12px;
		padding: 0 10px;
		min-height: 48px; /* WCAG AA & PRD touch target standard */
	}

	.single-agent-actions {
		flex-direction: column;
		align-items: stretch;
		gap: 10px;
	}

	.single-agent-actions .btn-whatsapp,
	.single-agent-actions .btn-report {
		width: 100%;
		justify-content: center;
	}
}

/* Accessibility Focus Outline */
a:focus-visible,
button:focus-visible,
input:focus-visible {
	outline: 2px solid var(--ad-green-primary);
	outline-offset: 2px;
}